Swiss Life is one of the leading providers of life insurance and pension solutions. A good many people and institutions place their trust in Swiss Life: clients, business partners, shareholders, governmental bodies, employees. In order to create and cultivate trust, the company has laid down five basic values:
– Expertise: Professional know-how and experience
– Proximity: Close relationships with clients and business partners
– Openness: Nurturing an open dialogue both within and outside the organisation
– Clarity: Clear communication and a range of comprehensible products
– Engagement: Motivation and enthusiasm to help our clients, staff and shareholders achieve their goals.
integrity and COMPLIANCE — Legally and ethically correct business conduct is paramount — A Code of Conduct has been in force at Swiss Life since 2006. This contains specific rules of conduct, which show employees what they must observe in relation to legal and supervisory requirements and internal instructions. Adherence to these rules is a prerequisite for legally and ethically correct business conduct.
Swiss Life employs several compliance officers, both at Group level and in the operational units. Through advice, training and monitoring, they create the basis for timely recognition and avoidance of regulatory and reputation-damaging risks. Examples are the special due diligence requirements and preventive measures to combat money laundering and the financing of terrorism. The compliance officers also ensure protection of client data and business secrets. Reputation and trust are an insurance company’s assets. The compliance units ensure that these assets are preserved through data protection and legally compliant conduct at all times. Swiss Life is an active member of the Swiss Business Data Protection Association.